Our experienced residential lettings team has put together the following information for you to take a look at about how we protect your interests, your rental property and your tenants’ deposits.
At Centrick, all our teams of trained specialists are here to assist you throughout every stage of the lettings process. We understand you may have questions form time to time and below we’ve outlined who you can call to solve your query as quickly and efficiently as possible…
Our client accounts experts are available to assist you with all rental and utility queries during a tenancy.
You can contact them on 03333 208 333 (option 3) or email email@example.com
Our maintenance experts will be able to help you with any issues during and between tenancies. An added benefit of instructing Centrick, is that we will also ensure all your property’s health and safety regulations are up to date and kept in line with current legislation including Gas Safety Reports, Legionnaire’s Certificates etc
You can contact them on 03333 208 333 (option 1) or email firstname.lastname@example.org
If you wish to report a maintenance issue, you can do so via our maintenance portal HERE
Our fantastic Tenancy Management team will complete the application process for all new tenancies, including referencing and paperwork but they are also available during your tenancy for any general queries and assistance
You can contact them on 03333 208 333 (Option 2) or email email@example.com
Our experienced property inspectors will undertake regular inspections of your property and you will be sent details of their findings.
If you have any queries regarding inspections, you can contact them on 03333 208 333 (option 2)
Our Tenancy Settlement team will complete a thorough checkout inspection on or after the day that your tenant vacates. A copy of this report will then be sent to you.
If you have any queries regarding your checkout, you can contact them on 03333 208 333 (option 2)
The Housing Act 2004 allows any Local Authority to introduce Selective Licensing. The Nottingham City Council (NCC) ratified the scheme on 17th April 2018 after going through a period of consultation and the approval of the Secretary of State. Most rented properties within the NCC boundaries now require a licence. Other licensing schemes are currently in discussion at several local authorities including Coventry and Liverpool.
Nottingham Licensing Information
Before a tenant moves in, we make sure a detailed inventory is prepared by a qualified member of staff to record the contents of your property and the condition it is in before check-in, this detailed report is then referenced when the tenant checks out.
Every tenant we find is thoroughly qualified and vetted, with ID and credit checks as standard. A professional referencing company will carry out tenant checks and references will be required from employers – and previous landlords where applicable.
We have a dedicated rent collections team, an online maintenance portal as well as a 24/7 emergency maintenance response number and we carry out regular property inspections to ensure things are as they should be.
Centrick is a member of the Tenancy Deposit Scheme (TDS), a government approved scheme to ensure deposits are protected and any disputes about the return of a deposit are resolved impartially.
We also offer a Nil Deposit Scheme through our referencing partner which provides an alternative to the traditional deposit for tenants who find it hard to pay a deposit on their new property when their previous deposit hasn’t been returned yet. This option enables you to rent out your property more quickly whilst guaranteeing you will still be reimbursed for any damage. For more information, please speak to a member of the team.
How does it work?
Nil deposit Scheme – Landlords (copy) on Biteable.
What’s in it for you?
Our tenancy agreements comply with the Housing Act (or contract law if it is a company let) and are designed to fully protect your rights as a landlord. They are subject to regular reviews to take account of any new changes in legislation.
If you’d like an idea of what you and your tenant will sign, click on the following links:
Example Managed Assured Shorthold Tenancy Agreement
Example Let Only Assured Shorthold Tenancy Agreement
Example Company Agreement
Our referencing partner, offers outstanding Rent Guarantee Insurance to our landlords, available on New Tenancies and as a Portfolio Transfer for Existing Tenancies.
That means no uncertainty and no frustrations! Their policies ensure you receive 100% of the monthly rent payable for up to a maximum of six months or until vacant possession whichever happens soonest if your tenant defaults.
You will also benefit from their market-leading tenant references and up to £50,000 of legal expenses, including eviction costs.
To find out more or get rent guarantee insurance for your investments, get in touch with the team by clicking HERE
At Centrick, we always advise that you ensure your investment property has a comprehensive building and contents insurance policy in place.
Our referencing partner offers a variety of insurance products that may be suitable for you. Please get in touch with a member of the team to see how we can help.
Looking for a mortgage advisor, accountant or solicitor?
Get in touch for a list of professionals we regularly work with and who we would highly recommend.
See a comprehensive list of our services and fees below
Referral Fee Disclosure Form