Centrick deliver exceptional property management solutions for freeholders and landlords nationwide underpinned by regular, effective communication and more technical support such as financial management and our online portal. It’s our goal to ensure that freeholders and institutional landlords have the help they need, whether we’re managing stunning new apartment developments or existing properties full of character. As always, this solution is delivered by a knowledgeable property manager who understands your needs and the local market.
For Freeholders and LandlordsExplore how we support freeholders and landlords with our award-winning property management solutions.
Explore how we support freeholders and landlords with our award-winning property management solutions.
Supporting and Enhancing Property Assets
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Financial Solutions
A major headache for many landlords or freeholders is managing the property’s finances. Take the pressure off by working with our dedicated in-house finance team. We’re able to record, manage and report on all of your relevant finances including ground rent collection, ensuring that you’re always in the loop regarding your returns. Centrick is an RICS-regulated company, meaning you always have peace of mind that your funds are protected and there’s less risk involved. Our main goal is to maximise your assets, whether that’s safeguarding your returns through admin and fund recovery or boosting your returns via specialist advice.
Integrated Technology
A unique part of the Centrick offering is our bespoke property management portal, MyCentrick – a great tool that streamlines a range of elements related to property management. Aside from tracking and measuring key information about your property, it also facilitates a direct line of communication with residents meaning they can; log maintenance issues about apartments or communal areas, manage financial aspects such as rent payments and discover news or information about you or the development.
We take a leading approach to the tools we use to efficiently manage transactions, cases, and property asset management; allowing you to seamlessly handle financial transactions, such as rent collection and payment processing.
Automated processes, reducing manual errors and ensuring accuracy, provides robust reporting and analytics capabilities, allowing Centrick to gain valuable insights into the property portfolio’s performance enabling increased efficiencies.
Resident Communication
Good communication is the cornerstone of effective property management – particularly between freeholders or landlords, property managers and residents. The MyCentrick portal is a great tool for building a strong foundation of communication with residents and also provides you with a single touch point for your property management. As part of our solution, we emphasise constant and consistent communication in everything we do, adopting a client-led approach and leveraging that across all of our property management
Building Compliance
The introduction of the Building Safety Act means that freeholders and landlords have more obligations than ever before. With the inclusion of these new statutory regimes – as well as the ‘enhancement’ of existing rules – compliance has become even more important. Part of our service for freeholders and developers is the ability to offer advice and practical support around compliance for different areas including fire, insurance, company secretarial, legal, lease, warranty and maintenance.
Frequently Asked Questions from our LeaseholdersAs award-winning property managers with a wealth of experience helping freeholders and landlords across the UK, we receive a number of questions about what freeholders are responsible for, best practice, and compliance. We’re here to give you the answers…
As award-winning property managers with a wealth of experience helping freeholders and landlords across the UK, we receive a number of questions about what freeholders are responsible for, best practice, and compliance. We’re here to give you the answers…
What is a Freeholder?
A freeholder is the owner of a property and the land it stands on. Unlike leaseholders, who own a property for a set number of years through a lease agreement, a freeholder has indefinite ownership rights. Freeholders are responsible for the maintenance of the building’s structure, roof, and communal areas, especially in multi-unit properties like apartment buildings. They may lease individual units to leaseholders for a specified period, commonly 99, 125, or 999 years. The freeholder’s obligations and rights, as well as the leaseholders’ rights, are usually detailed in the lease document.
What are Freeholders Rights Over Leaseholders?
Freeholders have certain rights over leaseholders, primarily tied to managing and maintaining the building. They can collect ground rent and service charges, enforce lease terms, and handle repairs and maintenance of shared areas. They may also have a say in structural changes a leaseholder wants to make. However, their rights are bound by the lease terms and legislation, such as the Leasehold Reform Act. Freeholders cannot impose unreasonable terms and must follow strict legal processes when dealing with leaseholders.
Can Freeholders Increase Ground Rent?
Yes, but only if the lease terms allow for it. Many leases include provisions for ground rent increases at specific intervals, often linked to inflation or a set percentage. Recent legislation, like the Leasehold Reform (Ground Rent) Act 2022, has limited ground rent on new leases to a nominal “peppercorn” amount, effectively banning significant rent increases on new long leases in England and Wales. Existing leases, however, may still be subject to increases unless renegotiated.
Can Freeholders Change the Terms of a Lease?
Freeholders cannot unilaterally change the terms of a lease. Lease alterations require the leaseholder’s agreement, and in some cases, a formal lease variation agreement. Major changes, especially those affecting costs or property use, may also require the approval of a tribunal. Leaseholders have protections under UK law to prevent unfair modifications, and any changes must be reasonable and in the leaseholder’s best interest.
Can Freeholders Refuse to Sell the Freehold?
Yes, freeholders can refuse to sell the freehold if they do not wish to or if no legal obligation exists to do so. However, leaseholders often have a right to collectively purchase the freehold under the Right to Enfranchise. This process allows qualifying leaseholders to force the freeholder to sell, but it involves a legal process and specific criteria, such as having at least 50% of leaseholders willing to buy.
Can a Freeholder Evict a Leaseholder?
Evicting a leaseholder is highly uncommon and requires a legal process known as “forfeiture,” which can only occur if the leaseholder severely breaches the lease terms, such as failing to pay ground rent or service charges or engaging in prohibited activities. Even then, the freeholder must go to court, and the court will usually allow the leaseholder a chance to rectify the breach before eviction. Leaseholders in the UK have strong legal protections, making forfeiture rare and challenging to enforce.