Centrick’s Building & Estate Management team provides expert support for all aspects of property management, ensuring your property is well-maintained and your residents are heard. From handling day-to-day operations to attending residents meetings, we prioritize clear communication and efficient service to keep everything running smoothly. Our team is dedicated to fostering positive relationships between landlords and leaseholders, addressing concerns early to prevent potential issues from escalating.
Residents MeetingsCentrick are on-hand to attend your residents’ meetings, keeping them running smoothly and helping productivity.
Centrick are on-hand to attend your residents’ meetings, keeping them running smoothly and helping productivity.
Boosting Engagement In Your Community
What is a Residents Meeting?
A residents meeting is a gathering wherein leaseholders and tenants have the opportunity to communicate directly with their landlords or property managers. These meetings are typically set up to discuss important matters related to the property, such as maintenance issues, service charges, proposed improvements, and any concerns or grievances the residents may have.
While there is no legal obligation for landlords to hold residents meetings, doing so is considered good practice. These meetings foster transparent communication, build positive relationships between landlords and tenants, and can help prevent minor issues from escalating into larger disputes. By addressing concerns early and ensuring leaseholders feel heard, these meetings contribute to the smooth running of a property. Common topics of discussion may include reviewing the property’s accounts, discussing repairs, or planning building upgrades.
What is an RMC?
A Residents Management Company (RMC) is a type of organisation formed by the leaseholders or property owners of a building or estate to manage and maintain the common areas and shared facilities. These companies are often established in residential developments where multiple properties share amenities, such as gardens, parking spaces, or communal entrances.
Typically, an RMC is run by volunteer directors elected by the residents. It is legally registered as a company and operates under a set of rules known as the Articles of Association. Although the RMC manages the property, it does not own it—ownership remains with the freeholder unless the residents have acquired the freehold through a separate legal process.
RMCs give residents control over the management of their building or estate. This can be beneficial in ensuring that the property is well-maintained, decisions are made transparently, and costs are controlled, as the residents themselves are directly involved in the management process.
Questions to Ask at a Residents MeetingHere are a few questions to help start a productive conversation during your residents meetings.
Here are a few questions to help start a productive conversation during your residents meetings.
What contractors do we trust to carry out any remedial works?
How can we optimise standards of living within the development?
What time scales should we work to for completion of any works?
How will we inform other residents and leaseholders of the contents of today’s discussion?
Curating A Residents Meeting Agenda
Every residents meeting should have a set agenda to ensure that it is productive and all pressing issues are addressed. It is particularly useful to print off or email the agenda out to those attending beforehand to ensure that everyone knows what is to come and allow them to take full part in the debates and suggest additions to the agenda. Try to circulate an agenda a fortnight in advance to allow attendees adequate time to prepare and collect their thoughts on what they would like to contribute.
Ensure that your residents meeting agenda outlines the topics of discussion clearly. It may be helpful to mention time stamps for each topic in case any attendees only wish to contribute to one element of the meeting. This will also keep your meeting on-track and ensure that all topics are covered.
How Centrick Can Help With Residents Meetings?
As part of Centrick’s comprehensive Building and Estate Management package, we offer expert guidance to our clients so they can make the most out of their residents meetings. Our professional property managers are able to schedule and attend residents meetings, allowing leaseholders and landlords to participate in constructive conversations for the betterment of the property development. We have a strong history of working alongside RMC’s to answer any relevant questions brought up during residents’ meetings, and are able to help RMC’s in actioning any works or amends for the betterment of the community. To find out more about how Centrick can help you get the most out of your residents’ meetings, get in touch with our team below.
