The stage in your BTR journey where we focus on boosting tenant retention, increasing your net operating income, and optimising the everyday success of your community.
You’ve created a development to be proud of, onboarded your ideal tenants, and created a strong brand presence – but none of this is worthwhile if you can’t maintain the success of your BTR community. That’s what VICI Perform is all about: creating reliable, long-term success.
With clear, actionable reports you’re always in the know with VICI’s institutional level reporting.
We make life easy for owners and residents with best in class front-end, resident and build to rent management technology.
We maximise income opportunities and NOI, keep tight control of operational costs and constantly identify ways to optimise income from your BTR developments.
By creating sustainable communities and industry leading resident experiences, we’re able to support build to rent property growth.
We provide an asset launch with a full marketing strategy that continues long after your development is fully let, maintaining your brand’s reputation and presence in the broader community. VICI’s team of BTR experts is able to create detailed, full operational budgets focused on optimising your gross to net, setting you up for long-term success and managing your net operating income.
Our post-acquisition strategy is all about ensuring your BTR development achieves its strategic objectives for years to come.. That’s what VICI Perform is all about: ensuring that your community runs optimally day-in, day-out, far beyond launch.
Exceptional service is make-or-break for any BTR development – your residents expect and deserve seamless service every day, and that is precisely what we aim to provide here at VICI. The staff and management teams provide a personal level of service to your residents each and every day, providing them with a reliable port-of-call for their every need and query, and a friendly face to greet them throughout their tenancy.
From our robust credit control processes, to client money protection insurance and regular client reporting – the protection of your development, assets and residents is our priority. We carry out regular health and safety risk assessments to keep your development safe and compliant, and are able to action any alterations and improvements to your building within the relevant timescale.
VICI’s innovative, modular approach has been designed to support developers and BTR operators through each stage of the BTR journey. Explore modules here.
We provide an asset launch with a full marketing strategy that continues long after your development is fully let, maintaining your brand’s reputation and presence in the broader community. VICI’s team of BTR experts is able to create detailed, full operational budgets focused on optimising your gross to net, setting you up for long-term success and managing your net operating income.
Our post-acquisition strategy is all about ensuring your BTR development achieves its strategic objectives for years to come. VICI’s team of BTR experts are able to create detailed, full operational budgets focused on minimising your gross to net, setting you up for long-term success and streamlining your road to profit. It doesn’t stop there – we provide an asset launch with a full marketing strategy that continues long after your development is fully let, maintaining your brand’s reputation and presence in the broader community. That’s what VICI Perform is all about: ensuring that your community runs optimally day-in, day-out, far beyond launch.
Exceptional service is make-or-break for any BTR development – your residents expect and deserve seamless service every day, and that is precisely what we aim to provide here at VICI. We write comprehensive contractor SLA’s with accredited service providers so you can rest easy knowing your development is being served by trusted, reliable individuals. What’s more, our team carry out regular inspections to assess the condition of your development, allowing you to spot areas for improvement before they worsen and provide your residents with the quality of accommodation they deserve. This isn’t to mention the staff and management teams we recruit to provide a personal level of service to your residents each and every day, providing them with a reliable port-of-call for their every need and query, and a friendly face to greet them throughout their tenancy. That’s how we create such impressive resident retention rates and ensure void periods are kept to an absolute minimum – that’s the VICI difference.
From our robust credit control processes, to client money protection insurance and regular client reporting – the protection of your development, assets and residents is our priority. Backed by Centrick’s in-house asset management team, we take care to implement comprehensive asset management plans in the first instance, and ensure your development has the appropriate asset insurance in place when required. Furthermore, we carry out regular health and safety risk assessments to keep your development safe and compliant, and are able to action any alterations and improvements to your building within the relevant timescale. All of our findings are documented and relayed to you via the Indigo platform for optimal transparency – protecting your development and its inhabitants has never been simpler with VICI.
Sustainability is one of our core values here at VICI, and is a considered aspect of everything we do. With our tireless dedication to achieving B-Corp certification in the near future, and our focus on ESG, you can rely on us to prioritise sustainability at every stage.
As part of the Centrick family, VICI sits within one of the most trusted property companies in the UK. Our team are well-versed in everything property – from sourcing the perfect residents, to executing rental checks, and carrying out the day-to-day tasks that help make a house a home. With our own dedicated BTR division that integrates seamlessly with the rest of the wider Centrick team, you can be assured that you’ll benefit from tailored, specialist BTR services which are backed up by over 15 years of award-winning property experience.
Your residents deserve a premium level of customer service – and that’s precisely what the VICI team are here to provide. With a 24/7 maintenance service powered by FixFlo, dedicated BTR managers with an in-depth knowledge of the industry, and a large team of tenancy and lettings managers – we’re here to help, no matter what your residents require. The same goes for developers: our BTR Director, Clare Johnson, is on hand to help bring your vision to life.
As part of our dedication to provisioning comprehensive end-to-end management, VICI offer on site management to ensure the day-to-day running of your BTR development is smooth. We identify and provide experienced on-site staff for your development to create a warm, welcoming environment that your residents feel safe in. After all, a familiar face can make all the difference to your residents when it comes to making a ‘house’ and ‘home’. Across our business, we have been entrusted to manage over 20,000 units and over 325 developments.
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