SolutionsBuild-to-Rent (BTR) ManagementVICI Perform

VICI Perform

The stage in your BTR journey where we focus on boosting tenant retention, increasing your net operating income, and optimising the everyday success of your community.

data-analysis
Institutional level reporting

With clear, actionable reports you’re always in the know with VICI’s institutional level reporting.

technology
Technology driven

We make life easy for owners and residents with best in class front-end, resident and build to rent management technology.

yield focus
Yield focussed

We maximise income opportunities and NOI, keep tight control of operational costs and constantly identify ways to optimise income from your BTR developments.

sustainability
Sustainable Communities

By creating sustainable communities and industry leading resident experiences, we’re able to support build to rent property growth.

VICI Perform at a glance

Operational Delivery

We provide an asset launch with a full marketing strategy that continues long after your development is fully let, maintaining your brand’s reputation and presence in the broader community. VICI’s team of BTR experts is able to create detailed, full operational budgets focused on optimising your gross to net, setting you up for long-term success and managing your net operating income.

Post-Acquisition Strategy

Our post-acquisition strategy is all about ensuring your BTR development achieves its strategic objectives for years to come.. That’s what VICI Perform is all about: ensuring that your community runs optimally day-in, day-out, far beyond launch.

Service Delivery

Exceptional service is make-or-break for any BTR development – your residents expect and deserve seamless service every day, and that is precisely what we aim to provide here at VICI. The staff and management teams provide a personal level of service to your residents each and every day, providing them with a reliable port-of-call for their every need and query, and a friendly face to greet them throughout their tenancy.

Development Protection

From our robust credit control processes, to client money protection insurance and regular client reporting – the protection of your development, assets and residents is our priority. We carry out regular health and safety risk assessments to keep your development safe and compliant, and are able to action any alterations and improvements to your building within the relevant timescale.

What Does VICI Perform Involve?

Operational Delivery

We provide an asset launch with a full marketing strategy that continues long after your development is fully let, maintaining your brand’s reputation and presence in the broader community. VICI’s team of BTR experts is able to create detailed, full operational budgets focused on optimising your gross to net, setting you up for long-term success and managing your net operating income.

Post-Acquisition Strategy

Our post-acquisition strategy is all about ensuring your BTR development achieves its strategic objectives for years to come. VICI’s team of BTR experts are able to create detailed, full operational budgets focused on minimising your gross to net, setting you up for long-term success and streamlining your road to profit. It doesn’t stop there – we provide an asset launch with a full marketing strategy that continues long after your development is fully let, maintaining your brand’s reputation and presence in the broader community. That’s what VICI Perform is all about: ensuring that your community runs optimally day-in, day-out, far beyond launch.

Service Delivery

Exceptional service is make-or-break for any BTR development – your residents expect and deserve seamless service every day, and that is precisely what we aim to provide here at VICI. We write comprehensive contractor SLA’s with accredited service providers so you can rest easy knowing your development is being served by trusted, reliable individuals. What’s more, our team carry out regular inspections to assess the condition of your development, allowing you to spot areas for improvement before they worsen and provide your residents with the quality of accommodation they deserve. This isn’t to mention the staff and management teams we recruit to provide a personal level of service to your residents each and every day, providing them with a reliable port-of-call for their every need and query, and a friendly face to greet them throughout their tenancy. That’s how we create such impressive resident retention rates and ensure void periods are kept to an absolute minimum – that’s the VICI difference.

Development Protection

From our robust credit control processes, to client money protection insurance and regular client reporting – the protection of your development, assets and residents is our priority. Backed by Centrick’s in-house asset management team, we take care to implement comprehensive asset management plans in the first instance, and ensure your development has the appropriate asset insurance in place when required. Furthermore, we carry out regular health and safety risk assessments to keep your development safe and compliant, and are able to action any alterations and improvements to your building within the relevant timescale. All of our findings are documented and relayed to you via the Indigo platform for optimal transparency – protecting your development and its inhabitants has never been simpler with VICI.

Your BTR community begins to thrive` Your BTR community begins to thrive

Our Sustainable Vision

Sustainability is one of our core values here at VICI, and is a considered aspect of everything we do. With our tireless dedication to achieving B-Corp certification in the near future, and our focus on ESG, you can rely on us to prioritise sustainability at every stage.

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Aiming for Net Zero Carbon emissions and reducing our waste
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Measuring and subsequently minimising our carbon footprint
13 Eco earth
Creating and supporting sustainable communities
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Prioritising ethics, diversity and inclusivity

Why Choose VICI?

Knowledge & Experience

As part of the Centrick family, VICI sits within one of the most trusted property companies in the UK. Our team are well-versed in everything property – from sourcing the perfect residents, to executing rental checks, and carrying out the day-to-day tasks that help make a house a home. With our own dedicated BTR division that integrates seamlessly with the rest of the wider Centrick team, you can be assured that you’ll benefit from tailored, specialist BTR services which are backed up by over 15 years of award-winning property experience.

Customer Service

Your residents deserve a premium level of customer service – and that’s precisely what the VICI team are here to provide. With a 24/7 maintenance service powered by FixFlo, dedicated BTR managers with an in-depth knowledge of the industry, and a large team of tenancy and lettings managers – we’re here to help, no matter what your residents require. The same goes for developers: our BTR Director, Clare Johnson, is on hand to help bring your vision to life.

On-Site Management

As part of our dedication to provisioning comprehensive end-to-end management, VICI offer on site management to ensure the day-to-day running of your BTR development is smooth. We identify and provide experienced on-site staff for your development to create a warm, welcoming environment that your residents feel safe in. After all, a familiar face can make all the difference to your residents when it comes to making a ‘house’ and ‘home’. Across our business, we have been entrusted to manage over 20,000 units and over 325 developments.

Contact the VICI Team

Get in touch to find out more about how we can help you create a thriving BTR community.

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